At ATSEVAM’s, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, you may return the item(s) within 7 days of the delivery date for a refund, subject to the following conditions:

Conditions for Returns

Eligibility for Returns

• Items must be returned within 7 days from the date of delivery.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Items must be returned in the original packaging.

Non-Returnable Items

• Items marked as final sale.
• Gift cards.
• Underwear and swimwear.

Return Process

Initiating a Return

• To initiate a return, please contact our customer service team at info@atsevam.com with your order number and the reason for the return.
• Our team will provide you with a Return Merchandise Authorization (RMA) number and the return shipping address.

Packaging Your Return

• Pack the items securely in the original packaging.
• Include the original receipt or proof of purchase, and the RMA number inside the package.
• Clearly write the RMA number on the outside of the package.

• Shipping Your Return

• Customer has to return self-courier to shipper address and also Customers are responsible for paying for their own shipping costs for returning the item(s).
• Ship the item(s) to the following address: 39-46, Atsevam Fashion, The Polaris Textile City, Parvat Gam, Surat, Gujarat 395010 INDIA
• We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Refund

Processing Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5] business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@atsevam.com.

Contact Us

Contact Information

• If you have any questions about our return policy, please contact us at [info@atsevam.com] or call us at [+91 99799 05952].